Terms and Conditions

Order terms

All orders are accepted upon, and subject to, the following terms and conditions:

When you place an order with The1ForU, you are entering a legally binding contract. You are also declaring that you are at least 18 years of age.

1. Statutory Rights

Your statutory rights are not affected by these terms and conditions.

2. Delivery

2.1 The1ForU will endeavour to ensure that all goods and consignments are delivered within 21 days of the order date.

2.2 Each order will be deemed to constitute a separate contract.

2.3 The1ForU reserves the right not to accept orders from certain countries or to only dispatch goods once funds have cleared. Please email us if you are in any doubt as to where we can deliver.

2.4 For any international orders placed you will be responsible for any extra duty or customs charges placed on the goods by the authorities of your country.

3. Price and Product Details

3.1 All prices quoted by The1ForU are in pounds Sterling (£) and all product prices exclude the cost of delivery unless otherwise stated.

3.2 We try to ensure that all the information on the website is as accurate as possible. We cannot be held responsible for any errors on this site, including but not limited to those regarding price. We reserve the right to make changes to our website including prices and products without any notice given.

3.3 If for any reason an item ordered is not available we will contact you via email and offer you the option to cancel the order or arrange a later delivery date.

3.4 We do however reserve the right to partially ship your order, but we will never ship an alternative product without obtaining authorisation beforehand (this applies to UK orders only, International orders will be shipped only when all products ordered are available).

4. Returns Policy

4.1 In accordance with the Distance Selling Directive (2000) you may cancel your order within 7 working days of delivery. This period commences from the day after the goods have been received. A full refund will be made within 30 days of the cancellation date. This refund will include the separate cost of delivery and packaging charged to you. You are required to contact The1ForU by email to jacqui@the1foru.com first to obtain a returns number. The effective date of cancellation is the date on which the notice is sent.

4.2 If you are not entirely satisfied with any product you have purchased from us or your delivery arrives damaged you must advise us within 7 working days and post it back to us within 30 calendar days.

4.3 All items returned to us are at the customers cost. If you live within our locality we can arrange to collect the items ourselves and the cost for this charged to the customer or deducted from the refund.

4.4 Refunds for items will only be given if the items are returned in their original packaging and in pristine condition.

4.5 Refunds for any other reason are left to the discretion of The1ForU management.

5. Privacy

5.1 All information is upheld with the strictest confidence. We will not disclose any of your details to any third party.

5.2 Any information that is collected is done so in compliance with the Data Protection Act 1998.

5.3 The1ForU does not sell, trade or rent your personal information to others.

6. Information we collect and how we use it.

6.1 We collect information from orders placed by customers. This information includes shipping and billing (if different) name, address, email address, telephone number and if paying by credit card; the card number and expiry date.

6.2 Other information can be collected from our mailing list. You will need to sign up to join our mailing list. This information is used to send you information regarding new products, special offers and other details relating to The1ForU . You can remove yourself from our mailing list at anytime.

7. General Terms

7.1 Under no circumstances may you distribute, modify or re-use any of the content without permission.

7.2 Links to third parties may be added to our site. Please be aware that we will not be held responsible for their content, privacy policies and any other views or business practices they may have.

7.3 The construction validity and performance of any contract shall be governed by the laws of England.

8. Force Majeure

8.1 In the event of any happening beyond the control of The1ForU or its supplies such as civil disturbances, strikes etc. The1ForU reserves the right without any liability to extend the contractual date for delivery or terminate the contract in whole or in part.

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